Answers to our most frequently asked questions from organizations.
- Joining a Live Training
- Emailing Registrants in Bulk or Individually
- What is an Add-On?
- Can Participants See Your Programs?
- Ensure You Receive Current Data from Families
- Test Program Registration from Family Account
- Enabling Languages Translation Using Google Cloud
- CSV Template for Invitations
- Create a Saved Message
- Families or Users Not Receiving FamilyID Notifications and Emails?
- How to Submit a Feature Request
- How to Add Covid Questions/Agreements to Your Program
- Maximizing Your FamilyID Subscription During COVID-19
- Accepting an Invitation -Viewing Information Shared With You by Your Organization
- No Access to Reports
- Filter by Unreviewed Changes
- Create a Report