Answers to our most frequently asked questions from families.
- Registering For The First Time
- Upload a File (such as a Physical) to a Completed Registration
- Add Family Members to Your Account
- Edit a Correction Required Registration
- Update Profile (E-mail, Password, Family Information)
- Registering For Existing Users
- How Do I Create an Account?
- I Forgot My Login Information. Do I Need to Create a New Account?
- Trouble Logging into Your Existing Account?
- How Do I Reset or Change My Account's Email Address?
- Unable to Continue While Completing Registration
- Complete a Saved and Not Yet Submitted Registration
- Why Am I Receiving Emails Stating Registration Is Incomplete?
- Changing Section on a Completed Registration
- How Do I Reset My Password?
- How Do I Find A Program?
- NOW AVAILABLE - Access FamilyID in Spanish