800-311-4060 |

Invite a User (new or existing) to be added to an Organization Account

To invite a new user to your organization, you will need to log in as an Owner or Administrator and select Organization from the blue navigation bar at the top of the screen.

Select Users to see the list of current users as well as the Add New button. 

Select the Add New button.

Enter the name and email address of the user you are inviting. Then, select the proper role for the new user.  You can choose all privileges within a role or custom-select privileges. Scroll to the bottom of the page and click the blue Save button. An invitation email will be sent to the invitee's email address. 

If needed, you can also resend an invitation to a user from the Users tab. 

Once the new user receives the invitation, they will click on the link in the email. This will bring the new user to the FamilyID website where they will LOG IN or CREATE ACCOUNT. 

If the user already has a family account with FamilyID, they will select the LOG IN button and the organization account will be added to their family account. 

If they are a first time user of FamilyID, they will select the CREATE ACCOUNT button to create an account and be added to the organization

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.