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How Do I Reset My Password?

Note: If you have requested a password reset link to be sent to your email and you have not received it after 15 minutes, please contact support at support@familyid.com.

1
If you have forgotten your password go to FamilyID.com and select the blue  Login link located in the top-right area of the screen.

2
Select the Forgot password? link.

3
Input the email address you use with FamilyID and select the Reset button.

4
Instructions to reset your password will be sent to your email. 

6
On the Password Reset form enter your new password twice. Then select on the Reset button to save these changes.


7
Once the new password change is successful, you will be logged into your account.

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