Requesting Refund for Completed Registration
You cannot request a refund payment through the FamilyID system, and canceling a registration WILL NOT result in a refunded payment. If you wish to cancel a registration and request a refund for a completed registration you will need to contact the organization directly.
To locate the contact information for the organization you would like to contact, follow these instructions:
- 1
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Log in to your FamilyID account and select
Registrations in the blue navigation bar.
- 2
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Locate the name of the
Program in your list of completed registrations and click on the blue link. This will direct to the registration form for the program.
Example: Program named "Athletics Registration"
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The program's Contact Us area is located on the upper-right area of the page. The contact(s) listed here will be able to assist you with canceling your registration and answering your refund questions.
